0121 66 66 534

hello@swd-agency.com

Smart Web Design Privacy Policy

Smart Web Design Agency Data Policy in line with GDPR

Smart Web Design Agency is committed to protecting your rights and protecting your data in line with GDPR  (General Data Protection Regulations) which comes into force on 20th May 2022.

The main principles of GDPR
We will comply with the eight enforceable data protection principles by making sure that personal data is:

  1. 1.  fairly and lawfully processed
  2. 2. processed for limited purposes
  3. 3. adequate, relevant and not excessive
  4. 4. accurate and kept up to date
  5. 5. not kept longer than necessary
  6. 6. processed in accordance with the individual’s rights
  7. 7. secure
  8. 8. not transferred to countries outside the European Economic area unless the country to which the data is to be transferred has adequate protection for the individuals

Specifics to our data collection and processing

Collection of data

For clients we collect names, email addresses, postal addresses, and telephone numbers including landlines and mobiles.
Unless instructed to delete the data, we may keep on file the data of previous clients.
We may collect names, email addresses and telephone numbers of non-clients.

Reason for collection

The main reason for data collection is for communication with clients via email, telephone and post.
We also send out newsletters and occasional marketing emails to people on our databases.

How data is collected

Data may be collected from a number of sources including from company quote documents, received emails, website contact forms and telephone calls.

Who is collecting the data

Data may be collected by any member of staff within the company.
The person responsible for Data protection is Hatim Rajabali (Director). Only certain members of staff will have access to the data.

Where is it stored

Data is stored in several places listed below, all of them are secure with antivirus software, encryptions and firewalls, only certain members of staff have access to them.

• Echo our own CRM and invoicing system
• Emails on computers and our own email server
• Physical files for quotes and contracts
• Asana (Online work scheduling tool)
• MailChimp (Email marketing company)

Who will it be shared with

We do not regularly share data with any third party.
Very occasionally we may need to share some of your data with another company to allow us to successfully perform our work but we will not do this unless we have your expressed permission.

Removal/Correction of data

If you would like us to correct any of the data which we have for you, please drop us an email to hello@swd-agency.com, telling us the correction.
If you are not a client and would like us to remove your data from our systems you can easily do so by dropping an email to hello@swd-agency.com and tell us you wish to be removed.
If you have any questions about our data protection policy contact us via email hello@swd-agency.com or call us on 0121 66 66 534.

Cookies Policy

Last updated: 20th May 2022
Smart Web Design Agency uses cookies on www.smartwebdesignagency.com. By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.

How Smart Web Design Agency uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the service, to provide analytics and to store your preferences.
We use both session and persistent cookies on the service and we use different types of cookies to run the Service:

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service. An example of this being Google Analytics.

What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
This document was created on the 20th May 2022 and by opting in to our services we will use and process your data as stated.
E4k Ltd (trading as Smart Web Design Agency)