Smart Web Design Agency is committed to protecting your rights and protecting your data in line with GDPR (General Data Protection Regulations) which comes into force on 20th May 2022.
The main principles of GDPR
We will comply with the eight enforceable data protection principles by making sure that personal data is:
Collection of data
For clients we collect names, email addresses, postal addresses, and telephone numbers including landlines and mobiles.
Unless instructed to delete the data, we may keep on file the data of previous clients.
We may collect names, email addresses and telephone numbers of non-clients.
Reason for collection
The main reason for data collection is for communication with clients via email, telephone and post.
We also send out newsletters and occasional marketing emails to people on our databases.
How data is collected
Data may be collected from a number of sources including from company quote documents, received emails, website contact forms and telephone calls.
Who is collecting the data
Data may be collected by any member of staff within the company.
The person responsible for Data protection is Hatim Rajabali (Director). Only certain members of staff will have access to the data.
Where is it stored
Data is stored in several places listed below, all of them are secure with antivirus software, encryptions and firewalls, only certain members of staff have access to them.
Who will it be shared with
We do not regularly share data with any third party.
Very occasionally we may need to share some of your data with another company to allow us to successfully perform our work but we will not do this unless we have your expressed permission.
Removal/Correction of data
If you would like us to correct any of the data which we have for you, please drop us an email to hello@swd-agency.com, telling us the correction.
If you are not a client and would like us to remove your data from our systems you can easily do so by dropping an email to hello@swd-agency.com and tell us you wish to be removed.
If you have any questions about our data protection policy contact us via email hello@swd-agency.com or call us on 0121 66 66 534.
Last updated: 20th May 2022
Smart Web Design Agency uses cookies on www.smartwebdesignagency.com. By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the service, to provide analytics and to store your preferences.
We use both session and persistent cookies on the service and we use different types of cookies to run the Service:
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service. An example of this being Google Analytics.
What are your choices regarding cookies?
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
This document was created on the 20th May 2022 and by opting in to our services we will use and process your data as stated.
E4k Ltd (trading as Smart Web Design Agency)
Smart Web Design Agency’s privacy policy complies with GDPR (General Data Protection Regulations) effective May 20th, 2022, ensuring all personal data is processed fairly, lawfully, and securely. We follow eight enforceable data protection principles that guarantee your information is adequate, accurate, and kept only as long as necessary. Smart Web Design Agency is committed to protecting your rights and maintaining transparency about how we collect and use your data.
Smart Web Design Agency collects names, email addresses, postal addresses, and telephone numbers from clients and non-clients. We gather this information through multiple sources including quote documents, emails, website contact forms, and telephone calls. Unless you request deletion, Smart Web Design Agency may retain previous client data on file for future reference and communication purposes.
Smart Web Design Agency primarily collects data to communicate with clients via email, telephone, and post about our services and projects. We also use your information to send newsletters and occasional marketing emails to people in our database. This data collection enables Smart Web Design Agency to deliver our web design services effectively and keep you informed about relevant updates.
Smart Web Design Agency stores customer data across five secure locations: our CRM and invoicing system, email servers, physical files for quotes and contracts, Asana for work scheduling, and MailChimp for email marketing. Each storage location is protected with antivirus software, encryption, and firewalls, with access restricted to authorized staff members only. Hatim Rajabali, Director and Data Protection Officer, oversees all data protection compliance in line with GDPR standards effective as of 20th May 2022.
Smart Web Design Agency does not regularly share customer data with third parties. We will only share your data with another company when expressly necessary to perform our work, and only with your explicit permission. Smart Web Design Agency maintains strict confidentiality protocols to protect your personal information from unauthorized disclosure.
Hatim Rajabali, Director of Smart Web Design Agency, holds primary responsibility for data protection compliance. Only certain authorized members of staff within Smart Web Design Agency have access to customer data to ensure security and confidentiality. This restricted access model protects your information from unauthorized handling or exposure.
You can request data corrections by emailing Smart Web Design Agency at hello@swd-agency.com with details of the correction needed. Smart Web Design Agency will promptly update your records to ensure accuracy. If you’re not a client and wish to be removed entirely, simply email the same address requesting removal from our systems.
Smart Web Design Agency uses cookies to enable service functions, provide analytics, and store user preferences on www.smartwebdesignagency.com. We employ both session and persistent cookies, including third-party cookies from Google Analytics to report usage statistics. By using Smart Web Design Agency’s website, you consent to these cookies.
Yes, you can delete cookies or instruct your browser to refuse them through your web browser’s help pages. However, disabling cookies may prevent you from using all Smart Web Design Agency features, storing preferences, or viewing some pages properly. Smart Web Design Agency recommends enabling cookies for optimal website experience, though the choice remains yours.
Contact Smart Web Design Agency about data protection questions by emailing hello@swd-agency.com or calling 0121 66 66 534. Smart Web Design Agency is committed to addressing privacy inquiries promptly and thoroughly. Our team will clarify how Smart Web Design Agency handles your data under our GDPR-compliant privacy policy.
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At Smart Web Design, we help businesses grow through professional website design, SEO, and digital marketing strategies that deliver measurable results and long-term success.
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