Smart Web Design Agency is committed to protecting your rights and protecting your data in line with GDPR (General Data Protection Regulations) which comes into force on 20th May 2022.
The main principles of GDPR
We will comply with the eight enforceable data protection principles by making sure that personal data is:
Collection of data
For clients we collect names, email addresses, postal addresses, and telephone numbers including landlines and mobiles.
Unless instructed to delete the data, we may keep on file the data of previous clients.
We may collect names, email addresses and telephone numbers of non-clients.
Reason for collection
The main reason for data collection is for communication with clients via email, telephone and post.
We also send out newsletters and occasional marketing emails to people on our databases.
How data is collected
Data may be collected from a number of sources including from company quote documents, received emails, website contact forms and telephone calls.
Who is collecting the data
Data may be collected by any member of staff within the company.
The person responsible for Data protection is Hatim Rajabali (Director). Only certain members of staff will have access to the data.
Where is it stored
Data is stored in several places listed below, all of them are secure with antivirus software, encryptions and firewalls, only certain members of staff have access to them.
Who will it be shared with
We do not regularly share data with any third party.
Very occasionally we may need to share some of your data with another company to allow us to successfully perform our work but we will not do this unless we have your expressed permission.
Removal/Correction of data
If you would like us to correct any of the data which we have for you, please drop us an email to hello@swd-agency.com, telling us the correction.
If you are not a client and would like us to remove your data from our systems you can easily do so by dropping an email to hello@swd-agency.com and tell us you wish to be removed.
If you have any questions about our data protection policy contact us via email hello@swd-agency.com or call us on 0121 66 66 534.
Last updated: 20th May 2022
Smart Web Design Agency uses cookies on www.smartwebdesignagency.com. By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the service, to provide analytics and to store your preferences.
We use both session and persistent cookies on the service and we use different types of cookies to run the Service:
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service. An example of this being Google Analytics.
What are your choices regarding cookies?
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
This document was created on the 20th May 2022 and by opting in to our services we will use and process your data as stated.
E4k Ltd (trading as Smart Web Design Agency)
Yes, Smart Web Design Agency is fully committed to GDPR compliance as of May 20th, 2022. We adhere to all eight enforceable data protection principles, ensuring your personal data is processed fairly, lawfully, securely, and only for specified purposes. Your data rights are protected under our comprehensive data protection policy.
We collect names, email addresses, postal addresses, and telephone numbers from clients and potential clients. This data is gathered from quote documents, emails, website contact forms, and phone calls. We only collect information necessary for communication, service delivery, and occasional marketing communications.
We retain client data unless you instruct us to delete it. For non-clients, we keep names, emails, and phone numbers on file for communication purposes. All data is retained only as long as necessary and in accordance with GDPR principles, ensuring we don’t keep information longer than needed.
Only authorized staff members have access to your data. Hatim Rajabali (Director) is responsible for data protection oversight. We restrict data access to essential personnel only, ensuring your information remains confidential and secure within our organization.
Your data is stored securely across multiple platforms: our CRM and invoicing system, email servers, physical quote and contract files, Asana (work scheduling), and MailChimp (email marketing). All storage locations feature antivirus software, encryption, and firewalls, with restricted staff access only.
We rarely share data with third parties. Only when necessary to perform our work will we share your information, and only with your explicit permission. We prioritize your privacy and never share data without your consent, maintaining confidentiality as a core principle.
Email hello@swd-agency.com with your correction or removal request. Non-clients can easily request data removal by sending an email specifying they wish to be removed from our systems. We process requests promptly to ensure your data preferences are respected.
Cookies are small text files stored in your browser that help recognize you and enhance your experience. We use cookies to enable service functions, provide analytics, store preferences, and improve usability. We also use third-party cookies like Google Analytics for usage statistics and service optimization.
Yes, you can delete or disable cookies through your web browser’s settings. However, disabling cookies may limit access to some features, prevent preference storage, and cause pages to display improperly. We recommend keeping cookies enabled for the best experience on our website.
For privacy questions or concerns, email hello@swd-agency.com or call 0121 66 66 534. Our team responds to all data protection inquiries promptly. We’re committed to addressing your privacy concerns and providing clear information about how we handle your personal data.
Get in Touch
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Speak to us now: 0121 66666 534
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